Information We Collect

• Order Information: Name, billing/shipping address, payment details, email, phone number.
• Account Information: Email and password if you create an account.
• Device & Browsing Data: IP address, browser type, pages visited, time on site (via cookies).
• Communications: Any messages you send us via email or contact forms.

How We Use Your Information

• To process and fulfill your orders
• To communicate about your orders and provide customer support
• To send promotional emails (only with your consent; you may opt out anytime)
• To improve our website and product offerings
• To comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share data only with trusted third parties required to operate our business: payment processors, shipping carriers, and our e-commerce platform (Shopify). All partners are bound by strict data protection agreements.

Cookies

We use cookies to improve your experience, remember your preferences, and analyze site traffic. You can adjust cookie preferences in your browser settings at any time.

Your Rights

You have the right to access, correct, or delete your personal data at any time. To submit a request, email us at hello@elarashop.com.

Data Security

We use industry-standard encryption (SSL/TLS) to protect your data during transmission. Payment information is processed securely through Shopify Payments and never stored on our servers.