Processing Time

All orders are processed within 1–3 business days of payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Timeframes

Estimated delivery times after dispatch:

• United States: 7–18 business days
• United Kingdom: 8–20 business days
• Canada & Australia: 10–25 business days
• Rest of World: 12–30 business days

Delivery windows are estimates. Delays may occur during peak seasons, holidays, or due to customs processing.

Free Shipping

We offer free standard shipping on all orders over $50 to the United States.

Tracking Your Order

Once shipped, you will receive an email with a tracking number. Please allow 3–5 days for tracking information to update in the carrier's system. If you have not received tracking details within 7 business days of your order, please contact us.

Customs & Import Duties

International orders may be subject to customs duties and import taxes, which are the buyer's responsibility. Elara is not responsible for delays caused by customs processing.